Privacy Policy

This Privacy Policy describes the types of information Protective Thermal Solutions (“We” or “Us”) collect from users of the publicly-available portions of the pts-pest.com internet website (the “Website”), how We use and handle such information (including who We might share it with) and how We revise this Privacy Policy from time to time.

What is “Personal Information”?

Personal information means data identifying users, including name, address, email, telephone number, activity on the website, date of birth, gender, geographic area, and preferences when linked to identifying information.

What Types of Non-Personal Information Do We Collect?

We collect device-specific information like hardware type, operating system version, unique device identifiers, mobile network information, and server logs containing IP addresses, browser type, language, timestamps, and cookies.

We and our Service Providers may collect non-personally identifiable information about how users of the Website navigate to and through the Website, including the number of visits to the Website and specific pages visited while at the Website and the IP addresses of those visitors to the Website. Aggregate statistics may be shared with marketing affiliates and service providers.

Children

We do not knowingly collect Personal Information from children under the age of thirteen. The Website and its content are not directed to children under the age of 13. We commit to deleting information collected from children under 13 without parental consent as quickly as possible.

How do We Collect Personal Information?

Personal information comes primarily from voluntary submission. We also collect data when reviewing usage patterns. Servers automatically record log-in information, IP addresses, browser type, hardware specifications, referring URLs, click counts, and page views. We may also collect and process information about a user's actual location, using the user's IP address, GPS, and other methods using sensors in nearby equipment, such as Wi-Fi access points and cell towers.

We use passive collection technologies including server logs, cookies, and clear GIFs (web beacons) to administer operations, improve services, and enhance advertising effectiveness. If we link or associate any information gathered through passive means with Personal Information, or if applicable laws require us to treat any information gathered through passive means as Personal Information, we treat the combined information as Personal Information under this Policy.

How Do We Use Personal Information Collected?

We use personal information to authenticate access, respond to email inquiries and contact forms, send website change notifications, announce services, deliver marketing communications via CRM systems, and optimize website management. We may also use your Personal Information (such as search terms) to optimize exposure and availability on external web search engines such as Google®.

We engage service providers for database maintenance, information distribution, transaction processing, and hosting, providing them necessary information including personal data. From time to time, We may share Personal Information you provide us to third parties in your geographical region who have an interest in marketing to you. Users can opt out by following unsubscribe procedures in marketing communications.

Personal information disclosure occurs in limited situations to comply with law, administrative or civil processes, or enforce website terms.

Google Analytics

The Website may employ Google® Analytics Display Advertising features, collecting traffic data via advertising cookies and anonymous identifiers, along with standard Google Analytics implementation data. We adhere to Google Analytics Advertising policies and won't merge personally-identifiable with non-personally identifiable information from Google advertising products. The Website and other third-party vendors may use first-party cookies (such as the Google® Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together. Visitors can opt out through Ads Settings, mobile app settings, or NAI's consumer opt-out options.

Business Acquisition

In the event that our business is acquired by a third party, all or any part of the data collected by Us through a user's use of the Website may be among the assets transferred to the third party in connection with such transaction. The acquiring third party may use information according to its own privacy policy.

Information Security

We store personal information using generally accepted encryption and data-storage technology but cannot guarantee total security. Third parties may unlawfully access information despite security measures. We do not represent or warrant that the Website is protected from such unlawful interception or other harmful events, such as computer viruses, malware, data mining and security or privacy threats.

We are not responsible for intercepted information sent electronically, including email or e-commerce transactions. Users release the company and service providers from claims related to unauthorized third-party access.

Tracking Cookies / Web Beacons / Social Media Widgets

We use tracking cookies to better serve you when you return to the Website. Users can adjust browser security settings to block cookie placement or receive notifications when cookies are received. Declining cookies may limit website feature availability.

Please be aware that our Website may not always or may not fully respond to “do not track” and similar signals even if you follow your browser's instructions. As such, if you do not wish to be tracked, please do not use this Website.

Third-party services, including Google Analytics, may set cookies or passively collect usage information using first-party or third-party cookies. We do not control, and are not responsible for, the actions of third-party services; each provider of third-party services uses information that it collects in accordance with its own privacy and security policies.

The website includes social media features like Facebook, Twitter, and Google+ sharing widgets, plus YouTube and Vimeo video embeds. These features may collect IP addresses and page visit data and set cookies. User actions with social features are governed by the social media provider's privacy policy.

We use remarketing with Google Analytics and other tools to advertise online, enabling third-party vendors including Google to display ads across the internet using first-party and third-party cookies based on past site visits. For information on how you can opt out of Google's use of cookies for interest-based ads please visit Google's Ads Settings. Other advertising vendors include Facebook, Twitter, and Yahoo. More information about internet-based ads and behavioral advertising opt-outs is available at www.aboutads.info/choices.

“Do Not Track” Policy

Users should assume the website doesn't currently respond to “do not track” signals.

Third Party Site Links

We provide HTML links to third-party websites but aren't affiliated with them and aren't responsible for their content, accuracy, or privacy practices. This Privacy Policy applies only to the Website and not to any third party web pages or domains operated by third parties. Users should check third-party privacy policies before submitting information.

Governing Law; Individual Nature of Claims

This privacy policy is governed by the laws of the state where our principal offices are located in the United States. Disputes are subject to arbitration and the courts of our home county and state. Visitors or users of the Website who are subject to the jurisdiction of countries other than the United States of America must not submit information of any kind to or through the Website, and waive all liability of Us, our Service Providers, and our respective directors, managers, officers, employees, affiliates, successors and assigns with respect to submission of such information. All users of the Website agree that any dispute resolution proceedings, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action.

California Privacy Rights

California Civil Code section 1798.83 requires businesses to disclose third parties receiving personal information within the previous calendar year for direct marketing purposes upon customer request. We respond once annually.

California Business and Professions Code Section 22581 requires businesses to allow California residents under 18 who are registered users to request removal of publicly posted content or information. Requests should describe the specific content for removal. Removal isn't guaranteed, and law may prohibit removal in certain circumstances. California residents believing these provisions apply may email requests using the contact information below.

International Visitors

We are U.S.-based, marketing services to local customers. While the website may be accessible outside the U.S., we don't intend to offer goods or services internationally. Information is stored and processed in the U.S. If you are located outside of the U.S., the laws of the U.S. may offer less protection than the laws of your place of residence. Information is retained only as long as needed for its stated purposes.

For services subject to the General Data Protection Regulation (GDPR), we comply with requests to access, rectify, delete, or stop using information. GDPR-subject users have rights to lodge complaints with local EU regulators.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy. Changes trigger an updated “Last Modified” date at the bottom of this policy. Users should check the policy regularly for updates.

Last Modified: March 17, 2020